At UXMETAWORLD, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, our Refund and Returns Policy ensures a hassle-free process for resolving your concerns.

1. Eligibility for Returns

Products are eligible for return if:

  • They are in their original condition with tags, packaging, and all accessories intact.
  • A return request is initiated within [ 7–15 days] of delivery.
  • They are not under the list of non-returnable items (see below).

2. Non-Returnable Items

The following items are not eligible for return:

  • Perishable goods (e.g., food, flowers).
  • Personal care items (e.g., cosmetics, undergarments).
  • Customized or made-to-order products.
  • Items with visible damage or signs of use (unless received damaged).

3. Refund Process

  • Once your return is approved and inspected, we’ll process your refund.
  • Refunds will be credited to your original payment method within [7–10 business days].
  • For COD orders, refunds will be issued via bank transfer or wallet credit.

4. Replacement and Exchange

  • If you receive a defective or wrong product, we’ll replace it at no additional cost.
  • Exchange requests are subject to availability of stock.

5. Steps to Initiate a Return

  1. Log in to your account on UXMETAWORLD and go to the “My Orders” section.
  2. Select the item you wish to return and click “Request Return.”
  3. Follow the instructions provided and schedule a pickup or drop-off.
  4. Pack the item securely in its original packaging.

6. Return Shipping

  • For defective or incorrect items, return shipping costs will be covered by us.
  • For other returns, shipping costs may be deducted from your refund.

7. Contact Us for Support

If you have any questions or need assistance with a return, feel free to reach out:
📧 Email: faisal.loomcrafts@gmail.com
📞 Phone: +91-9410159001

We value your trust and strive to make your shopping experience at UXMETAWORLD delightful and worry-free!